The power of soft skills

The power of soft skills

Empathetic, engaging workers are inherently adept at building productive relationships, resolving conflict and discovering win-win solutions. By Johnny C. Taylor, Jr., SHRM-SCP The workforce shortage is here to stay. The U.S. birthrate has been on a steady decline for...
How to develop inclusive managers

How to develop inclusive managers

By Lisa Rabasca Roepe Many companies have spent countless hours building or refining diversity, equity and inclusion (DE&I) policies and programs in the two-plus years since protests against racial injustice swept the nation. However, managers often don’t know how...