COVID-19

All Keyser locations are open! Call 877.381.3570 to make an appointment for in-person services. Learn about our Safe Service Experience here.

We are open and ready to take care of you!

Hours of Service

Our business hours are Monday through Friday, 8 a.m. to 5 p.m. During those hours you can contact us by telephone at 877.381.3570 or email. You can find team members’ email addresses here.

Appointments are suggested, but not required, for in-person services.This helps us ensure a safe, healthy environment, while following public health protocols and guidelines to support social distancing. Click here to learn about making an appointment and what to expect.

We’re also available to help with insurance emergencies 24 hours a day, 7 days a week, 365 days a year — just as we’ve always been. For help with urgent personal or commercial insurance matters outside of normal business hours, call 877.381.3570 and choose menu option 7 to speak to a Keyser agent.

Payments

Paying your carrier directly ensures there are no unnecessary delays. Please send payments directly to your insurance carrier at the address on your bill or in the envelope provided by the carrier. You also may be able to pay by phone or online via the carrier’s website. Click here to learn more.

If you have concerns about billing and payment due to COVID-19, please contact your agent right away to talk about your options.

Resources

It’s also our goal to provide you with resources that keep you informed and help you feel confident and safe. Explore the links below.

Personal Insurance
Information about auto insurance discounts and credits

In these uncertain times — and always — we’re here for you. We’re available by telephone and email during normal business hours (Monday through Friday, 8 a.m. to 5 p.m.). We’re available to help with urgent matters by phone 24 hours a day, 7 days a week, 365 days a year. Simply call 877.381.3570 and choose menu option 7 to speak with a Keyser agent.

If you have concerns about billing and payment due to COVID-19, please contact your agent right away to talk about your options. Additional carrier-specific COVID-19 related information may be available. Contact your agent to learn more.

Employee Benefits

Additional carrier- and/or plan-specific information may be available. Please contact a member of your account management team for more information.