COVID-19

Since the onset of the COVID-19 pandemic, our priority has been the health and wellbeing of the Keyser team and our clients.

As our states (we have locations in Michigan and Florida) make progress toward fully reopening, following the guidance of state and local health officials, we have decided that Keyser’s physical locations will for the time being remain closed. While we’re taking care of you from our homes, updates are being made to our office spaces and how we take care of you. Our goal is to create environments in which we all feel comfortable and can remain healthy.

Our team members are fully equipped with the tools and resources needed to take care of you securely from any location. You might even say we now have 60 locations to take care of you!

Our business hours — Monday through Friday, 8 a.m. to 5 p.m. — are the same as before. During those hours you can contact us by telephone at 877.381.3570 or email. You can find team members’ email addresses here.

We’re also available to help with insurance emergencies 24 hours a day, 7 days a week, 365 days a year — just as we’ve always been. For help with urgent personal or commercial insurance matters outside of normal business hours, call 877.381.3570 and choose menu option 7 to speak to a Keyser agent.

An additional goal during this time — and always, really — is to equip you with information that helps you feel empowered and safe. We hope the resources linked below accomplish that.

If you have concerns about billing and payment due to COVID-19, please contact your agent right away to talk about your options.