Our Team

We love taking care of people.
These are the people who take care of you.
Keyser Kalamazoo

Monica Beilby  Account Executive, Personal Lines
Email Monica  |  877.381.3570 x 472

Jeanne Bolhuis  Chief Consulting Officer
Email Jeanne  |  877.381.3570 x 338

Shannon Bronsink  Director, Marketing & Communications
Email Shannon  |  877.381.3570 x 485

Terry Buist  Service Department Manager, Personal Lines
Email Terry  |  877.381.3570 x 473

Sonja Burnside  HR Generalist, HR Consulting
Email Sonja | 877.381.381.3570

Heidi Care  Account Executive, Personal Lines
Email Heidi  |  877.381.3570 x 487

Cyndi Chupp  Account Manager, Commercial Lines
Email Cyndi  |  877.381.3570 x 457

Pat Cline  Account Executive, Employee Benefits
Email Pat  |  877.381.3570 x 453

Karen Cook  Account Executive, Personal Lines
Email Karen  |  877.381.3570 x 469

Lauran Cool  Mail Processor
Email Lauran  |  877.381.3570 x 221

Sarah Cooper  Select Account Manager, Employee Benefits
Email Sarah  |  877.381.3570

Kristi Daniel  Chief Operating Officer
Email Kristi  |  877.381.3570 x 474

Kim Doyle  Human Resources Manager
Email Kim  |  877.381.3570 x 479

Chris Fisher  President
Email Chris  |  877.381.3570 x 484

Mary Fopma  Workers’ Compensation Advocate
Email Mary  |  269.330.0913

Cassie Goodband  Sales Executive, Employee Benefits
Email Cassie  |  877.381.3570 x 486

Jill Hengst  Account Manager, Personal Lines
Email Jill  |  877.381.3570 x 436

Vicki Loll  Client Solutions Manager, Employee Benefits
Email Vicki  |  877.381.3570 x 480

Amy Merrill-Rice  Vice President, Insurance Operations
Email Amy  |  877.381.3570 x 488

Natisha Murphy  Receptionist/Administrative Assistant
Email Natisha  |  877.381.3570

Dawn Olson  Accounting Assistant
Email Dawn  |  877.381.3570 x 452

Jenn Olson  Vice President, Compliance & Risk Services
Email Jenn  |  877.381.3570

Tami Paterala  Licensed Personal Lines Support
Email Tami  |  877.381.3570 x 470

Amy Ramer  Client Advocate, Employee Benefits
Email Amy  |  877.381.3570 x 454

Gail Stults  Commercial Lines Processor
Email Gail  |  877.381.3570 x 464

Brooke Thomas  Service Department Manager, Commercial Lines
Email Brooke  |  877.381.3570 x 438

Tim Visser  Account Manager, Commercial Lines
Email Tim  |  877.381.3570 x 435

Amanda Weber  Enrollment & Eligibility Specialist, Employee Benefits
Email Amanda  |  877.381.3570 x 339

Teresa Weston  Senior Account Manager, Commercial Lines
Email Teresa  |  877.381.3570 x 434

Steve Yonke  Chief Financial Officer
Email Steve  |  877.381.3570 x 458

Keyser Casnovia
Patti Brown  Service Department Manager, Personal Lines
Email Patti  |  877.381.3570 x 429

Danielle  Ingersoll
Email Danielle | 877.381.3570 x 405

Lisa Skrabis  Account Manager, Personal Lines
Email Lisa  |  877.381.3570 x 401

Liz Burkhardt  Account Executive, Commercial Lines
Email Liz  |  877.381.3570 x 497

Keyser Florida
Geri Del Torto  Account Manager, Employee Benefits
Email Geri  |  877.381.3570 x 450

Shannon DiMatteo  Account Executive, Employee Benefits
Email Shannon | 877.381.3570 x 448

Sue Evangelisti  Service Department Manager, Commercial Lines
Email Sue | 877.381.3570 x 444

Paula Pugliesi  Account Manager, Commercial Lines
Email Paula | 877.381.3570 x 445

Carl Roberge  Sales Executive, Employee Benefits
Email Carl | 360.920.6632

David Viola  Vice President
Email David | 877.381.3570 x 447

Chris Wagner  Account Manager, Commercial Lines
Email Chris | 877.381.3570 x 447

Jim Westwood  Mergers & Acquisitions / Account Executive, Personal Lines
Email Jim | 561.537.2564

Susan Zacharias  Sales Executive, Personal Lines
Email Susan | 877.381.3570 x 451

Keyser Jackson
Dawn Wilcox  Account Manager
Email Dawn  |  877.381.3570 x 490

Terry Buist  Service Department Manager, Personal Lines
Email Terry  |  877.381.3570 x 473

Keyser Mattawan
Linda Britton  Account Manager, Personal Lines
Email Linda  |  877.381.3570 x 422

Tammy Hillsburg  Account Manager, Personal Lines
Email Tammy  |  877.381.3570 x 437

Kim Tackett  Account Manager, Personal Lines
Email Kim  |  877.381.3570 x 433

Keyser Okemos
Niki Buda  Account Manager, Employee Benefits
Email Niki  |  877.381.3570 x 466

April Hacke  Account Executive, Employee Benefits
Email April | 877.381.3570 x 499

Jenny Toth  Account Executive, Employee Benefits
Email Jenny | 877.381.3570 x 465

Denise VanPutten  Account Executive, Employee Benefits
Email Denise | 877.381.3570 x 417

Keyser Portland
Megan Campbell  Account Manager, Personal Lines
Email Megan  |  877.381.3570 x 421

Terry Buist  Service Department Manager, Personal Lines
Email Terry  |  877.381.3570 x 473

Keyser Sparta
Patti Brown  Service Department Manager, Personal Lines
Email Patti  |  877.381.3570 x 429

Mary Bueche  Reception
Email Mary  |  877.381.3570 x 413

Tiffany Burke  Account Manager, Personal Lines
Email Tiffany  |  877.381.3570 x 425

Liz Burkhardt  Account Executive, Commercial Lines
Email Liz  |  877.381.3570 x 497

Melissa Detloff  Account Manager, Personal Lines
Email Melissa  |  877.381.3570 x 427

Lisa Hoogewind  Account Manager, Personal Lines
Email Lisa  |  877.381.3570 x 426

The Rudert Agency | A Keyser Agency Partner | White Cloud
Frankie Barber  Account Manager, Personal Lines
Email Frankie | 231.689.6605

Liz Burkhardt  Account Executive, Commercial Lines
Email Liz | 231.689.6605

Mandie Farr-Jordan  Account Manager, Personal Lines
Email Mandie | 231.689.6605

Eric Rudert  Account Executive
Email Eric | 231.689.6605

Whelan & Company | A Keyser Agency Partner | Paw Paw
Sharon LeTourneau  Agent, Commercial Lines
Email Sharon | 269.657.7064

Laurie Straub  Office Manager/Personal Lines Assistant
Email Laurie | 269.657.7064

Jim Whelan  President & Principal of Whelan & Company
Email Jim | 269.657.7064

Ryan Whelan  Executive Account Manager
Email Ryan | 269.657.7064