Our Team

We love taking care of people.
These are the people who take care of you.
Keyser Kalamazoo

Monica Beilby  Account Executive, Personal Lines
Email Monica  |  877.381.3570 x 472

Jeanne Bolhuis  Chief Consulting Officer
Email Jeanne  |  877.381.3570 x 338

Shannon Bronsink  Director, Marketing & Communications
Email Shannon  |  877.381.3570 x 485

Terry Buist  Service Department Manager, Personal Lines
Email Terry  |  877.381.3570 x 473

Heidi Care  Account Executive, Personal Lines
Email Heidi  |  877.381.3570 x 487

Cyndi Chupp  Account Manager, Commercial Lines
Email Cyndi  |  877.381.3570 x 457

Pat Cline  Account Executive, Employee Benefits
Email Pat  |  877.381.3570 x 453

Karen Cook  Account Executive
Email Karen  |  877.381.3570 x 469

Lauran Cool  Mail Processor
Email Lauran  |  877.381.3570 x 221

Kristi Daniel  Chief Operating Officer
Email Kristi  |  877.381.3570 x 474

Kim Doyle  Human Resources Manager
Email Kim  |  877.381.3570 x 479

Chris Fisher  President
Email Chris  |  877.381.3570 x 484

Mary Fopma  Workers’ Compensation Advocate
Email Mary  |  269.330.0913

Cassie Goodband  Sales Executive, Employee Benefits
Email Cassie  |  877.381.3570 x 486

Jill Hengst  Account Manager, Personal Lines
Email Jill  |  877.381.3570 x 436

Wendy Krupka  Select Account Manager, Employee Benefits
Email Wendy  |  877.381.3570 x 414

Vicki Loll  Client Solutions Manager, Employee Benefits
Email Vicki  |  877.381.3570 x 480

Anne Madaras  Administrative Assistant
Email Anne  |  877.381.3570 x 483

Amy Merrill-Rice  Vice President, Insurance Operations
Email Amy  |  877.381.3570 x 488

Dawn Olson  Accounting Assistant
Email Dawn  |  877.381.3570 x 452

Jenn Olson  Vice President, Compliance & Risk Services
Email Jenn  |  877.381.3570

Tami Paterala  Licensed Personal Lines Support
Email Tami  |  877.381.3570 x 470

Amy Ramer  Client Advocate, Employee Benefits
Email Amy  |  877.381.3570 x 454

Gail Stults  Commercial Lines Processor
Email Gail  |  877.381.3570 x 464

Brooke Thomas  Service Department Manager, Commercial Lines
Email Brooke  |  877.381.3570 x 438

Tim Visser  Account Manager, Commercial Lines
Email Tim  |  877.381.3570 x 435

Amanda Weber  Enrollment & Eligibility Specialist, Employee Benefits
Email Amanda  |  877.381.3570 x 339

Teresa Weston  Senior Account Manager, Commercial Lines
Email Teresa  |  877.381.3570 x 434

Steve Yonke  Chief Financial Officer
Email Steve  |  877.381.3570 x 458

Keyser Casnovia
Lisa Skrabis  Account Manager, Personal Lines
Email Lisa  |  877.381.3570 x 401

Liz Burkhardt  Account Executive
Email Liz  |  877.381.3570 x 497

Liz Merritt  Account Manager, Personal Lines
Liz has retired! Please contact another team member for help with your insurance. They’re happy to help!

Keyser Florida
Geri Del Torto  Account Manager, Employee Benefits
Email Geri  |  877.381.3570 x 450

Shannon DiMatteo  Account Executive, Employee Benefits
Email Shannon | 877.381.3570 x 448

Sue Evangelisti  Service Department Manager, Commercial Lines
Email Sue | 877.381.3570 x 444

Paula Pugliesi  Account Manager, Commercial Lines
Email Paula | 877.381.3570 x 445

David Viola  Vice President
Email David | 877.381.3570 x 447

Chris Wagner  Account Manager, Commercial Lines
Email Chris | 877.381.3570 x 447

Susan Zacharias  Sales Executive, Personal Lines
Email Susan | 877.381.3570 x 451

Keyser Jackson
Dawn Wilcox  Account Manager
Email Dawn  |  877.381.3570 x 490

Terry Buist  Service Department Manager, Personal Lines
Email Terry  |  877.381.3570 x 473

Keyser Mattawan
Linda Britton  Account Manager, Personal Lines
Email Linda  |  877.381.3570 x 422

Tammy Hillsburg  Account Manager, Personal Lines
Email Tammy  |  877.381.3570 x 437

Kim Tackett  Account Manager, Personal Lines
Email Kim  |  877.381.3570 x 433

Keyser Okemos
Niki Buda  Account Manager, Employee Benefits
Email Niki  |  877.381.3570 x 466

April Hacke  Account Executive, Employee Benefits
Email April | 877.381.3570 x 499

Tara Nichol  Compliance Officer
Email Tara | 877.381.3570 x 410

Jenny Toth  Account Executive, Employee Benefits
Email Jenny | 877.381.3570 x 465

Denise VanPutten  Account Executive, Employee Benefits
Email Denise | 877.381.3570 x 417

Keyser Portland
Megan Campbell  Account Manager, Personal Lines
Email Megan  |  877.381.3570 x 421

Terry Buist  Service Department Manager, Personal Lines
Email Terry  |  877.381.3570 x 473

Keyser Sparta
Patti Brown  Account Executive, Personal Lines
Email Patti  |  877.381.3570 x 429

Mary Bueche  Reception
Email Mary  |  877.381.3570 x 413

Tiffany Burke  Account Manager, Personal Lines
Email Tiffany  |  877.381.3570 x 425

Liz Burkhardt  Account Executive
Email Liz  |  877.381.3570 x 497

Melissa Detloff  Account Manager, Personal Lines
Email Melissa  |  877.381.3570 x 427

Lisa Hoogewind  Account Manager, Personal Lines
Email Lisa  |  877.381.3570 x 426